Roadside assistance companies in Norway
Select a company to call directly, send an email or visit their website.
What do you do when your car breaks down?
Follow these steps if you need roadside assistance after an accident or breakdown.
- 1
Move to a safe location
Turn on hazard lights immediately. Move the car off the road if possible. Put on a high-visibility vest before leaving the vehicle, then set up a warning triangle at least 50 metres behind the car.
- 2
Call roadside assistanceIMPORTANT
Contact your roadside assistance company (see the list below). Provide your exact location, registration number and a description of what has happened or what is wrong.
- 3
Fill in an accident reportIF COLLISION
Was the breakdown caused by a collision with another vehicle? Fill in an accident report digitally on the spot — both parties from their own phones.
- 4
Document the damage
Take photos of the car, damage and scene from multiple angles. Include photos of both vehicles and licence plates. The photos are important for the insurance settlement.
- 5
Contact your insurance company
Report the claim to your insurance company. Have the accident report, photos and towing receipt ready. Most companies can be contacted the same day.
Frequently asked questions about car towing
What does comprehensive insurance cover for towing?
Comprehensive insurance typically covers towing to the nearest garage after an accident. Check your policy — some companies also cover roadside assistance for mechanical breakdowns.
What is the difference between Viking, REDGO, NAF and KNA?
Viking and REDGO are independent operational companies that dispatch their own vehicles. NAF and KNA are member organisations (similar to each other) that provide roadside assistance through partnerships with operational companies — typically SOS International. As a member you call the organisation's dedicated emergency number and receive assistance at no extra cost, depending on your membership type. Many insurers work with one of the operational companies.
Do I need a membership to call for roadside assistance?
No. You can call all roadside assistance companies without a membership, but the price is usually higher without a contract. Check whether your car insurance or credit card includes roadside assistance.
What do I do if there was a collision?
Call for towing to recover your car, but also fill in an accident report with the other party on the spot. The form documents the course of events and the parties' details — required for the insurance settlement.
Was there a collision? Fill in the accident report digitally
Use the digital accident report — both parties fill in the form from their own phones on the spot. A finished PDF is sent to both by email, ready for the insurance company.